Effective Date: 20th June 2014
At Sandralia Hotel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, and other contact details.
- Payment Information: We collect credit card information and billing details necessary for processing your payments.
- Reservation Information: Details regarding your bookings, stay preferences, and special requests.
- Usage Data: Information about how you access and use our website and services, including IP addresses and browser types.
2. How We Use Your Information
We may use your information for various purposes, including:
- To process and confirm your reservations and payments.
- To communicate with you about your stay and any inquiries you may have.
- To enhance and personalize your experience at our hotel.
- To improve our services and conduct research and analysis.
- To comply with legal obligations and protect our rights.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and marketing partners.
- Legal Authorities: When required by law or to protect our rights, property, or safety, as well as that of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Withdrawal of Consent: Withdraw your consent to our processing of your information at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Sandralia Hotel